Shipping And Returns

SHIPPING POLICY

 Transit Time &  Processing 

Shipping (5-7 days)
Processing (30 days)
Premium 
Shipping (3-5 days) 
Processing (20 days)
Shipping (2-3 days)
 
Processing (10 days)

 

 Returns 

Please Note that ALL SALES ARE FINAL. No Refunds will be permitted.

"KoyiaKreations" stands behind the products we sell. We recognize that although our products have extremely high consumer satisfaction, there is no one product that may work for everyone. All pieces are custom items; all sales are final. Within (24) hours of your purchase, if you are not satisfied with our product you may contact us to resolve the issue at koyiakreations@gmail.com. The product must have been purchased directly from an authorized "KoyiaKreations" distributor and include the unused product, shipping label, receipt, all original packaging from the original shipment; and a note containing your name, address, and reason(s) for exchange, Shipping costs are also non-refundable.


To: Koyiakreations

P.o. Box 1942 Pearl River, La 70452 

 Please contact us with any questions or concerns at Koyiakreations@gmail.com

 

Unfortunately, we live in a world where fraud prevention is necessary to combat the imminent threat to the financial security of our clients and ourselves. We regret that we must implement certain protections for both you and ourselves.

Online Purchases

For online purchases, we can only process and ship orders when the full name, billing address, and shipping address are the same. Our system cannot process your order if the billing address and shipping address are different.

Once an order is processed, an email will be sent to your email address for verification. Be sure to update your email address in your KoyiaKreations account to eliminate any confusion.

The order cannot be processed until you verify your order.

Fraud Reporting

For valid instances of fraud, we may request, as part of our own investigation, a copy of police report and/or investigation on such instance.

For anyone who initiates a fraudulent credit card stop-payment and/or a dispute investigation with their bank or credit card company for any reason that results in a charge-back to KoyiaKreations will be subject to the following:

  • Prosecution to the fullest extent of the law.
  • Reporting to all major credit bureaus.
  • Sent to collections for reimbursement of delinquent payment.

Policy Changes

Please be sure to keep abreast of our policies as we reserve the right, at our discretion, to change our policies.